white papers

Micro-content: Small payload, big payoff

Sarah Brown 06 / 17 / 20

Micro-content like Slack, WeChat, and Teams is taking over the workplace; and it's coming for eDiscovery next.

Micro-content takes over the modern workplace; and it's coming for eDiscovery next


Workplace chat and collaboration tools are everywhere, and on the rise in the post COVID-19 era. Micro-content tools fill the need for communication that straddles the line between public and private, enables real-time collaboration and creates a searchable, semi-permanent record of decisions, conversations, motivations behind decisions, and even completed work and multimedia attachments.

All this data is, of course, subject to discovery in litigation and investigations. How, how much, and what special tools & know-how do legal teams need to know to be prepared to handle this micro-content?

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1Key takeaways from the white paper.

Every micro-content eDiscovery collection is different and requires a bespoke approach

Regulators have an increasing interest in these data types

How to normalize "weird" data

New approaches to minimizing data risks

Micro-Content: Small payload, big payoff covers what legal leaders need to know about governing, collection from, processing, normalizing, and reviewing data collected from a range of popular micro-content platforms in order to reduce risk, cost, and inform case strategy decisions.



More than half of IT pros believe collaborative chat apps are critical to their organization's success

Chat is here to stay

In the post-COVID era, collaborative chat apps are inarguably here to stay. When all-remote or hybrid-remote workplaces become the norm, data of this type will only grow. Savvy legal practitioners should prepare now for handling this data when it arises in litigation and investigations.

3Normalize weird data

When it comes to micro content, the data might be weird, but the eDiscovery process needs to work normally. Get the white paper now to read what you can do to allow for weird data in your eDiscovery process.

About the author

Sarah Brown
Sarah Brown

Sarah Brown is a legal technology thought leader with more than a decade of experience in the eDiscovery and information management fields. At Legility, her primary focus is on driving awareness for the company’s innovative services and solutions. Prior to Legility, Brown spent eight years as head of marketing communications at Epiq, where she led global marketing communications and built thought leadership, PR, and analyst relations programs. Prior to Epiq, she led marketing communications at Exterro, an eDiscovery software company, where she founded and led their content-driven marketing organization. She has a journalism background and holds a master’s degree in strategic communications from Columbia University and a bachelor’s degree in journalism.

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